Legis Daily

Federal Agency Customer Experience Act of 2021

USA117th CongressHR-4688| House 
| Updated: 12/2/2021
Gerald E. Connolly

Gerald E. Connolly

Democratic Representative

Virginia

Cosponsors (2)
Ro Khanna (Democratic)Brian K. Fitzpatrick (Republican)

Oversight and Government Reform Committee

  • Introduced
  • In Committee
  • On Floor
  • Passed Chamber
  • Enacted
Federal Agency Customer Experience Act of 2021 This bill requires certain agencies to collect voluntary customer experience feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
View Full Text

Suggested Questions

Get AI-generated questions to help you understand this bill better

Timeline

Bill from Previous Congress

HR 116-2586
Federal Agency Customer Experience Act of 2019

Bill from Previous Congress

HR 115-2846
Federal Agency Customer Experience Act of 2018
Jul 26, 2021
Introduced in House
Jul 26, 2021
Referred to the House Committee on Oversight and Reform.
Dec 2, 2021
Ordered to be Reported (Amended) by Voice Vote.
Dec 2, 2021
Committee Consideration and Mark-up Session Held.
Jun 23, 2022

Latest Companion Bill Action

S 117-671
Held at the desk.
  • Bill from Previous Congress

    HR 116-2586
    Federal Agency Customer Experience Act of 2019


  • Bill from Previous Congress

    HR 115-2846
    Federal Agency Customer Experience Act of 2018


  • July 26, 2021
    Introduced in House


  • July 26, 2021
    Referred to the House Committee on Oversight and Reform.


  • December 2, 2021
    Ordered to be Reported (Amended) by Voice Vote.


  • December 2, 2021
    Committee Consideration and Mark-up Session Held.


  • June 23, 2022

    Latest Companion Bill Action

    S 117-671
    Held at the desk.

Government Operations and Politics

Related Bills

  • S 117-671: Federal Agency Customer Experience Act of 2021
Congressional oversightGovernment information and archivesGovernment studies and investigationsPerformance measurement

Federal Agency Customer Experience Act of 2021

USA117th CongressHR-4688| House 
| Updated: 12/2/2021
Federal Agency Customer Experience Act of 2021 This bill requires certain agencies to collect voluntary customer experience feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
View Full Text

Suggested Questions

Get AI-generated questions to help you understand this bill better

Timeline

Bill from Previous Congress

HR 116-2586
Federal Agency Customer Experience Act of 2019

Bill from Previous Congress

HR 115-2846
Federal Agency Customer Experience Act of 2018
Jul 26, 2021
Introduced in House
Jul 26, 2021
Referred to the House Committee on Oversight and Reform.
Dec 2, 2021
Ordered to be Reported (Amended) by Voice Vote.
Dec 2, 2021
Committee Consideration and Mark-up Session Held.
Jun 23, 2022

Latest Companion Bill Action

S 117-671
Held at the desk.
  • Bill from Previous Congress

    HR 116-2586
    Federal Agency Customer Experience Act of 2019


  • Bill from Previous Congress

    HR 115-2846
    Federal Agency Customer Experience Act of 2018


  • July 26, 2021
    Introduced in House


  • July 26, 2021
    Referred to the House Committee on Oversight and Reform.


  • December 2, 2021
    Ordered to be Reported (Amended) by Voice Vote.


  • December 2, 2021
    Committee Consideration and Mark-up Session Held.


  • June 23, 2022

    Latest Companion Bill Action

    S 117-671
    Held at the desk.
Gerald E. Connolly

Gerald E. Connolly

Democratic Representative

Virginia

Cosponsors (2)
Ro Khanna (Democratic)Brian K. Fitzpatrick (Republican)

Oversight and Government Reform Committee

Government Operations and Politics

Related Bills

  • S 117-671: Federal Agency Customer Experience Act of 2021
  • Introduced
  • In Committee
  • On Floor
  • Passed Chamber
  • Enacted
Congressional oversightGovernment information and archivesGovernment studies and investigationsPerformance measurement