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Federal Agency Customer Experience Act of 2019

USA116th CongressHR-2586| House 
| Updated: 5/8/2019
Brian K. Fitzpatrick

Brian K. Fitzpatrick

Republican Representative

Pennsylvania

Cosponsors (2)
Ro Khanna (Democratic)Gerald E. Connolly (Democratic)

Oversight and Government Reform Committee

  • Introduced
  • In Committee
  • On Floor
  • Passed Chamber
  • Enacted
Federal Agency Customer Experience Act of 2019 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
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Timeline

Bill from Previous Congress

HR 115-2846
Federal Agency Customer Experience Act of 2018
May 8, 2019
Introduced in House
May 8, 2019
Referred to the House Committee on Oversight and Reform.
Jul 30, 2019

Latest Companion Bill Action

S 116-1275
Received in the House.
  • Bill from Previous Congress

    HR 115-2846
    Federal Agency Customer Experience Act of 2018


  • May 8, 2019
    Introduced in House


  • May 8, 2019
    Referred to the House Committee on Oversight and Reform.


  • July 30, 2019

    Latest Companion Bill Action

    S 116-1275
    Received in the House.

Government Operations and Politics

Related Bills

  • S 116-1275: Federal Agency Customer Experience Act of 2019
Congressional oversightGovernment information and archivesGovernment studies and investigationsPerformance measurement

Federal Agency Customer Experience Act of 2019

USA116th CongressHR-2586| House 
| Updated: 5/8/2019
Federal Agency Customer Experience Act of 2019 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
View Full Text

Suggested Questions

Get AI-generated questions to help you understand this bill better

Timeline

Bill from Previous Congress

HR 115-2846
Federal Agency Customer Experience Act of 2018
May 8, 2019
Introduced in House
May 8, 2019
Referred to the House Committee on Oversight and Reform.
Jul 30, 2019

Latest Companion Bill Action

S 116-1275
Received in the House.
  • Bill from Previous Congress

    HR 115-2846
    Federal Agency Customer Experience Act of 2018


  • May 8, 2019
    Introduced in House


  • May 8, 2019
    Referred to the House Committee on Oversight and Reform.


  • July 30, 2019

    Latest Companion Bill Action

    S 116-1275
    Received in the House.
Brian K. Fitzpatrick

Brian K. Fitzpatrick

Republican Representative

Pennsylvania

Cosponsors (2)
Ro Khanna (Democratic)Gerald E. Connolly (Democratic)

Oversight and Government Reform Committee

Government Operations and Politics

Related Bills

  • S 116-1275: Federal Agency Customer Experience Act of 2019
  • Introduced
  • In Committee
  • On Floor
  • Passed Chamber
  • Enacted
Congressional oversightGovernment information and archivesGovernment studies and investigationsPerformance measurement