Federal Agency Customer Experience Act of 2019
United States116th CongressHR-2586House of Representatives
Updated: May 8, 2019
Summary
Federal Agency Customer Experience Act of 2019 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
Bill texts
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Timeline
Latest companion bill action
S-1275: Federal Agency Customer Experience Act of 2019Received in the House.
Introduced in House
Referred to the House Committee on Oversight and Reform.
House of Representatives
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