Federal Agency Customer Experience Act of 2019
USA116th CongressS-1275| Senate
| Updated: 7/30/2019
Margaret Wood Hassan
Democratic Senator
New Hampshire
Cosponsors (1)
Homeland Security and Governmental Affairs Committee, Oversight and Government Reform Committee
- Introduced
- In Committee
- On Floor
- Passed Chamber
- Enacted
Federal Agency Customer Experience Act of 2019 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
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Timeline
Introduced in Senate
Read twice and referred to the Committee on Homeland Security and Governmental Affairs.
Committee on Homeland Security and Governmental Affairs. Ordered to be reported without amendment favorably.
Committee on Homeland Security and Governmental Affairs. Reported by Senator Johnson with amendments. With written report No. 116-46.
Placed on Senate Legislative Calendar under General Orders. Calendar No. 111.
Passed Senate with amendments by Voice Vote. (consideration: CR S5115-5117; text: CR S5115-5117)
Passed/agreed to in Senate: Passed Senate with amendments by Voice Vote.(consideration: CR S5115-5117; text: CR S5115-5117)
Message on Senate action sent to the House.
Referred to the House Committee on Oversight and Reform.
Received in the House.
Government Operations and Politics
Congressional oversightGovernment information and archivesGovernment studies and investigationsPerformance measurement
Federal Agency Customer Experience Act of 2019
USA116th CongressS-1275| Senate
| Updated: 7/30/2019
Federal Agency Customer Experience Act of 2019 This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback. The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies. The feedback may not be used in any appraisal of job performance of a federal employee.
Suggested Questions
Get AI-generated questions to help you understand this bill better
Timeline
Introduced in Senate
Read twice and referred to the Committee on Homeland Security and Governmental Affairs.
Committee on Homeland Security and Governmental Affairs. Ordered to be reported without amendment favorably.
Committee on Homeland Security and Governmental Affairs. Reported by Senator Johnson with amendments. With written report No. 116-46.
Placed on Senate Legislative Calendar under General Orders. Calendar No. 111.
Passed Senate with amendments by Voice Vote. (consideration: CR S5115-5117; text: CR S5115-5117)
Passed/agreed to in Senate: Passed Senate with amendments by Voice Vote.(consideration: CR S5115-5117; text: CR S5115-5117)
Message on Senate action sent to the House.
Referred to the House Committee on Oversight and Reform.
Received in the House.
Margaret Wood Hassan
Democratic Senator
New Hampshire
Cosponsors (1)
Homeland Security and Governmental Affairs Committee, Oversight and Government Reform Committee
Government Operations and Politics
- Introduced
- In Committee
- On Floor
- Passed Chamber
- Enacted
Congressional oversightGovernment information and archivesGovernment studies and investigationsPerformance measurement