This bill aims to prevent Amtrak from requiring customers to resolve disputes through mandatory predispute arbitration. It specifically prohibits the inclusion of predispute arbitration agreements and predispute joint-action waivers in contracts of carriage or for services provided by Amtrak to its customers. The legislation seeks to preserve customers' rights to pursue consumer and civil rights disputes, including those involving personal injuries, in court or through collective legal actions. The bill defines consumer disputes to include all claims related to personal injuries and services, while civil rights disputes cover alleged violations of constitutional or anti-discrimination laws. Under this Act, any such predispute agreements or waivers between Amtrak and its customers will be deemed invalid and unenforceable. Crucially, a court, rather than an arbitrator, will determine the applicability and enforceability of these provisions, ensuring judicial oversight. This prohibition takes effect upon enactment and applies to all relevant disputes arising thereafter, excluding those covered by the Railway Labor Act.