The Social Security Data Transparency Act requires the Commissioner of the Social Security Administration (SSA) to publicly disclose a wide range of operational performance statistics on its website. This information must be published within 90 days of enactment and updated monthly, aiming to increase transparency regarding the agency's services and efficiency. Key metrics to be disclosed include the percentage of claimant interactions resolved during first contact and customer satisfaction rates across various service channels. The bill also mandates detailed reporting on the SSA's 800 number, encompassing total customers served, average call wait times, and the percentage of callers reaching a representative. Furthermore, the legislation requires comprehensive data on claims processing for both Old Age and Survivors Benefits and Disability Insurance Benefits , including average processing times, claims approved or denied, and online filing percentages. To enhance real-time transparency, the SSA must establish a live tracker for its 800 number , displaying current call and callback wait times, and report monthly on system outages that impact staff functionality.