Reliable Social Security Service for Seniors Act

This bill amends the Social Security Act to enhance public access to the Social Security Administration. Its primary goal is to ensure that every office of the Social Security Administration is adequately staffed with employees dedicated to answering telephone calls during business hours. The legislation specifically mandates that these offices maintain full staffing for telephone services during standard business hours, defined as 8:00 a.m. to 5:00 p.m. local time , Monday through Friday, excluding Federal holidays. This provision aims to improve the reliability and availability of telephone assistance for individuals seeking information or services from the SSA, with an effective date of January 1, 2027 .