A bill to require the Secretary of Transportation to revise regulations relating to oversold flights to prohibit the forcible removal of passengers from such flights, and for other purposes.

Customers Not Cargo Act of 2017 This bill requires the Department of Transportation (DOT) to revise regulations to: prohibit an air carrier from forcibly removing a passenger from an aircraft after boarding because the carrier oversold the flight or to provide a passenger seat to an employee of the carrier; establish standards for resolving oversales once an aircraft has been boarded through escalating incentives to passengers to encourage voluntary rebooking; and require an air carrier, to the extent practicable, to resolve issues related to overselling a flight before boarding the flight. DOT shall consider providing exceptions in such regulations for a medical emergency or a circumstance that poses a threat to the safety of the flight.